Shipping policy
About Newacme LLC
Newacme LLC (est. 2011, U.S.) delivers innovative, high-quality products through flagship brands MCombo (home/seating furniture) and BarberPub (beauty/hair salon furniture), alongside emerging lifestyle brands. With strategically located warehouses across the eastern, central, and western U.S., we specialize in fast, reliable delivery for bulky items, ensuring exceptional speed and affordability. Driven by customer insights, we craft functional, stylish products that redefine value for global consumers.
Contact Us
Phone: 1-323-597-1109 (9 AM–4: 30 PM PST Monday to Friday)
Customer Service
We're Here for You, Always.
24/7 Online Support: Contact us via sales@barberpub.com.
Fast Resolution: 80% of inquiries resolved within 12 hours.
Personalized Care: No bots, no scripts—just real people who listen.
Warranty Policy
2-Year Quality Guarantee
We stand by our products. If you experience a manufacturing defect within 2 years of delivery, reach out with your order details and photos and we’ll take care of it—quickly and with minimal hassle
Conditions: Warranty does not cover damage caused by misuse or normal wear and tear.
Return Policy
Hassle-Free Returns, Guaranteed.
30-Day Returns: We guarantee at least a 30-day return window, as required by Amazon, and extend it to 45–60 days during holidays or special circumstances.
Bulky Items? No Problem!: Free return shipping for furniture and large products.
Free Return Conditions: Items must be undamaged and in original packaging.
Return Instructions
Simple Steps to Process Your Return:
1. Return Request: Email us.
2. Review & Approval: We'll promptly evaluate your request based on the reason, condition, and eligibility of the item.
3. Return Options: We'll provide a prepaid return label, or schedule a direct pickup, or qualify for a direct refund—whichever works best for you.
4. Refund Process: We'll process your refund within 1–2 business days after receiving your return.
Pro Tip: For the fastest resolution, we recommend starting with Email us.
