Refund policy

Contact Us

Phone: 1-323-597-1109 (9 AM–4: 30 PM PST Monday to Friday)

E-mail: sales@barberpub.com (respond within 24 hours)

Customer Service

We're Here for You, Always.

24/7 Online Support: 

Fast Resolution: 80% of inquiries resolved within 12 hours.

Personalized Care: No bots, no scripts—just real people who listen.

Warranty Policy

2-Year Quality Guarantee
We stand by our products. If you experience a manufacturing defect within 2 years of delivery, reach out with your order details and photos and we’ll take care of it—quickly and with minimal hassle

Return Policy

Hassle-Free Returns, Guaranteed.

30-Day Returns: We guarantee at least a 30-day return window, as required by Amazon, and extend it to 45–60 days during holidays or special circumstances.

Bulky Items? No Problem!: Free return shipping for furniture and large products.

Free Return Conditions: Items must be undamaged and in original packaging.

Return Instructions

Simple Steps to Process Your Return:

1. Return Request: Contact us.

2. Review & Approval: We'll promptly evaluate your request based on the reason, condition, and eligibility of the item.

3. Return Options: We'll provide a prepaid return label, or schedule a direct pickup, or qualify for a direct refund—whichever works best for you.

4. Refund Process: We'll process your refund within 1–2 business days after receiving your return.

Pro Tip: For the fastest resolution, we recommend starting with Message.